mirror of
https://git.sr.ht/~seirdy/seirdy.one
synced 2024-11-27 14:12:09 +00:00
18 lines
1.1 KiB
Markdown
18 lines
1.1 KiB
Markdown
|
---
|
||
|
|
title: "Intentional telemetry"
|
||
|
|
date: 2022-09-26T22:41:33-07:00
|
||
|
|
replyURI: "https://dizl.de/@maze/109066602774324727"
|
||
|
|
replyTitle: "Well, what else do you need an analytics tool for than to find new insights?"
|
||
|
|
replyType: "SocialMediaPosting"
|
||
|
|
replyAuthor: "@maze@dizl.de"
|
||
|
|
replyAuthorURI: "https://dizl.de/@maze"
|
||
|
|
---
|
||
|
|
|
||
|
|
Compare the two scenarios:
|
||
|
|
|
||
|
|
Scenario A: "We received a piece of user feedback to change this design to avoid errors; their suggestion was well received by other users. Let's collect some telemetry from that component to see is these issues are representative of the larger population; based on that, we'll know whether it warrants a re-design of that component."
|
||
|
|
|
||
|
|
Scenario B: "Telemetry says users never use this feature; we can remove it."
|
||
|
|
|
||
|
|
In Scenario B, telemetry prompted a decision; in Scenario A, telemetry helped understand a real specific problem. Telemetry should be used to clarify an existing insight rather than make discoveries on its own. Metrics should not be collected lightly; they should be collected with intention (and, of course, prior informed consent).
|