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Fix bullet formatting
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@ -27,7 +27,9 @@ I chose this metaphor because animal domestication is a gradual process that isn
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Whether it happens on purpose or by accident, user domestication almost always follows the same three steps:
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1. A high level of dependence given from users to a software vendor
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2. An inability for users to control their software, through at least one of the following methods: 1. Preventing modification of the software 2. Preventing migration onto a different platform
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2. An inability for users to control their software, through at least one of the following methods:
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a) Preventing modification of the software
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b) Preventing migration onto a different platform
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3. The exploitation of now-captive users who are unable to resist
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The completion of the first two steps left WhatsApp users vulnerable to user domestication. With investors to answer to, they had every incentive to implement user-hostile features without consequence.
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